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The PharmHealth Story Print E-mail

PharmHealthTM was founded by health care Human Resource Consultant Joe Creel in response to a need presented to him by a client for whom he had worked on a number of successful performance improvement projects. This 10,000 employee client in the upper Midwest approached Joe asking if he could help with their pharmacy plan problems. 

The problems?  Cost was high and increasing at a double digit rate while the big name consulting firm the client employed continued to tell them the plan was running well and costs were in line with others. Running well, and in line, according to a big name firm doesn't stop you from busting your budget and being forced to pass onerous costs on to employees.

Joe had to reply he did not know if he could help but he would look into it and let them know what he thought. He spent months studying the problem at his own expense, quickly coming to understand that the forces were not working in alignment and that the entities paid to "manage" the employers’ plans made more money when the plans were more costly. Joe applied his Industrial/Organizational Psychology training in studying, identifying, documenting and measuring the singular and combined impact of each variable. He came back saying “YES,”  he could help. 

Several months later that client implemented the first iteration of the PharmHealth model and immediately experienced a fifteen percent decrease in plan costs with no increase in employee costs.  Six years later, working with several different Pharmacy Benefit Administrators (PBAs) and clients across the country - PharmHealth’s clients have averaged less than a three percent per year increase in Plan costs with a decrease in Employee cost. Yes, that’s true for every client!